Buglance | 5 reasons why you can fail with in-house testing only

5 reasons why you can fail with in-house testing only

5 reasons why you can fail with in-house testing only
Many software providers find outsourced testing a smart approach to product development and allocate a specific budget for that. Yet, there are companies that find outsourced testing as a waste of capital and focus on the in-house team for software testing as the right methodology. In this blog, we outlined the reasons why in-house testing will not be enough to succeed and the ways of overcoming them.
Natella Mammadzade
Natella MammadzadeContent Writer

Testing is key

Even if you develop the best software out there your product will still have bugs and sometimes won’t work the way it was intended. This is when you need testing. Being a crucial part of software development, testing is the evaluation of software performance and the process of finding bugs that impede the performance.

According to Statista, 25% of mobile app users abandon the app after one use. Pretesting of your product is a smart approach to reduce the uninstall rates, create customer retention, and customer acquisition.

Quality, finance and time are your main asset for releasing performing software. Depending on the allocation of those resources, whether you leave the testing to your in-house team or go for outsourced testing providers, testing will lead to the objectives listed below:

Quality product - the very first benefit of software testing is the opportunity to make changes to products with on-time practices. Testing ensures the software quality by testing its functionality, security, usability, and performance.

Cost-effectiveness - software development consists of many stages, such as product design, programming, testing, and bug fixing. Detecting bugs in the early phases will reserve the company budget for the future.

Customer satisfaction - the ultimate goal of any product is to create customer satisfaction and increase sales. To provide the best possible user experience, your software should be continuously tested. Building trust over your product will bring more customers.

What is in-house software testing?

Software testing is the process of evaluating software functionality to identity if the software meets predetermined requirements or not and to ensure that the product is defect-free to release to the public. The purpose of software testing is to find and eliminate any issues, bugs, or defects that can cause the software to fail its functions. In-house software testing is the execution of the testing process at the expense of the internal QA team.

Software testing is a complicated process requiring time, technical resources, and a real environment. You can set a fully dedicated in-house software testing team or use outsourced software testing such as crowdtesting platforms to test your software. The requirements of software testing show that an in-house testing team is not enough to test the functionality of applications.

The pros and cons of in-house testing have been discussed by the testing community for a long time. Hence, we’ve listed the 5 obvious reasons that can fail you with in-house software testing.

1. In-house testing costs money

One of the main pitfalls of in-house software testing is the cost of maintaining an internal testing team. Hiring in-house testers cut your budget down and it is not a scalable process for different rounds of software development. Even if your product does not need to be constantly tested, you have to pay your in-house team. The average QA tester salary per year is $61,477 in US and £52,500 in UK.

Another issue is that having in-house testers is not enough. There are numerous paid testing tools you need to provide with your in-house team, to achieve the desired results. To achieve the desired results you have to provide your in-house team with numerous paid testing tools.

If you are setting the junior team, you need to incur additional expenses for the training of the new team. Experienced testers negotiate at a high salary. Testers with experience on the latest testing tools negotiate a higher salary.

In outsourced testing services, you do not need to consider these factors and focus on the service itself. Crowdsourced testing platforms leverage the expertise and quality of their tester community at a scalable price, you can pick up the best price option for your testing type. All you need is to clearly define the testing types you need. There are various types of software testing and the number of testers based on the development stage of the software.

2. In-house testing consumes time

Some businesses rely on their engineering team for the testing of their software applications. However, this might result in the so-called developer bias as developers do not have the real user approach to the testing.

Software testing in itself is a long process. You prolongate this time by testing it with a small number of internal QA testers.

When you are setting a QA testing team from the scratch, the hiring of internal testers will consume your time. On the other hand, experienced testers cost higher payment for the companies. So, if you are recruiting junior testers, inevitably you will spend extra time on the training of them as well.

While with crowdsourced testing, you can cut your testing duration to a greater extent. Your product is tested by the hundreds if not thousands of testers within the hours you submit the testing requirements. A variety of testers and tools enable you to achieve the faster delivery of high-quality software.

3. In-house testing requires countless devices

Now think of those expensive tools in numbers here. Even if you have an in-house testing team, they cannot race against time. The number of devices to be tested is another issue in-house teams cannot deal with alone.

If you want to launch eye-catching software to the market and stay there successfully you need to tail your product up to date with the latest digital products. Testing with progressive tools and technologies will position your product.

Having said that, when you assign experienced crowdtesting platforms, your product will be tested under various testing environments with the recent tools, lots of devices, OS, and network combinations. This will give you more achievement in test results, precise direction for the next phases of product development which brings us to the next reason…

4. It does not give an end-user view

If your software should be assessed to hundreds of users at the same time, then it is not sufficient to test the application with 5 or 10 users.

Sometimes, in-house testers can focus on the technical aspects of the software and cannot approach from the user perspective to the products. Objective views of users who are not familiar with the software bring the needed feedback about functionality, UX, security, and speed. By evaluating real user feedback you can draw the future roadmap of your software.

Leaving your testing process to a dedicated team of testers will help you to focus on your core business and product development goals.

5. It does not ensure Quality Assurance

The first goal of software testing is to enhance the quality of the software and to provide a deliverable product. The quality of your software depends on the testing environment, the number of devices, server combinations, and real user feedback. Without these factors, you cannot rely on the confidence of your application.

In order to ensure the quality of software, it is necessary to implement extensive testing methodologies and recent technologies to the testing process. With the limited number of testing tools available and few testers within the company, your software cannot achieve the level of confidence. With crowdsourced testing, you get the opportunity to execute all the requirements of the testing process.

Bottom line

With all being said, it is up to your budget, and the time you need for the release of the product, and to decide on in-house testing or outsourced one. The biggest advantage of maintaining in-house software testers is control over the testing process.

Working in cooperation with outsourced testing providers, a very small number of internal testers can manage outsourced testers and keep track of the testing process. With crowdtesting, sometimes, testers can focus on the number of bugs, or unnecessary features of the applications instead of revealing the needed bugs that can impede the whole software function. In-house testers can have a better position to identify the complete and precise requirements and transfer them to the outsourced testers.
It is your time to decide whether to employ in-house testing or outsource software tester based on your QA potential and objectives. If your choice is outsourcing, with 10,000 testing devices and 40,000 global tester communities, Buglance can help you provide bug-free software in the market.